{"id":19147,"date":"2020-06-15T13:52:49","date_gmt":"2020-06-15T11:52:49","guid":{"rendered":"http:\/\/nukaseeds.cz\/info\/zasady-vraceni-penez\/"},"modified":"2025-08-19T00:17:01","modified_gmt":"2025-08-18T22:17:01","slug":"zasady-vraceni-penez","status":"publish","type":"page","link":"https:\/\/nukaseeds.cz\/en\/info\/zasady-vraceni-penez\/","title":{"rendered":"Z\u00e1sady vracen\u00ed pen\u011bz"},"content":{"rendered":"

Z\u00e1sady vracen\u00ed pen\u011bz<\/h1>\n<\/div><\/div><\/div>

M\u00e1te pr\u00e1vo vr\u00e1tit objedn\u00e1vku (nebo jej\u00ed \u010d\u00e1st) do 14 dn\u016f<\/strong> od jej\u00edho obdr\u017een\u00ed bez ud\u00e1n\u00ed d\u016fvodu, pokud je st\u00e1le v p\u016fvodn\u00edm obalu (plat\u00ed dal\u0161\u00ed v\u00fdjimky).<\/p>\n

Lh\u016fta pro vr\u00e1cen\u00ed uplyne 14 dn\u00ed od data, kdy jste produkt obdr\u017eeli (nebo od ur\u010den\u00e9 t\u0159et\u00ed strany jin\u00e9 ne\u017e dopravce). Pokud jste si v r\u00e1mci jedn\u00e9 objedn\u00e1vky objednali v\u00edce produkt\u016f s r\u016fzn\u00fdmi dodac\u00edmi lh\u016ftami, lh\u016fta pro vr\u00e1cen\u00ed uplyne 14 dn\u00ed po obdr\u017een\u00ed kone\u010dn\u00e9ho produktu va\u0161\u00ed objedn\u00e1vky.<\/p><\/div><\/div>

\"Refund<\/div><\/div><\/div>

Mo\u017enosti<\/h2>\n<\/div><\/div><\/div>
V z\u00e1vislosti na zvolen\u00e9m zp\u016fsobu platby bude storno proplaceno n\u00e1sleduj\u00edc\u00edmi zp\u016fsoby.<\/div><\/div><\/div><\/div>
<\/i><\/span>

Bankovn\u00ed p\u0159evod<\/h3>\n<\/div><\/div><\/div>
Bankovn\u00ed p\u0159evod na bankovn\u00ed \u00fa\u010det<\/div><\/div>
<\/i><\/span>

Kreditn\u00ed karta<\/h3>\n<\/div><\/div><\/div>
P\u0159\u00edm\u00e1 \u00fahrada kreditn\u00ed \/ debetn\u00ed kartou pou\u017eitou k n\u00e1kupu<\/div><\/div>
<\/i><\/span>

PayPal<\/h3>\n<\/div><\/div><\/div>
Vr\u00e1cen\u00ed pen\u011bz ze slu\u017eby Paypal na \u00fa\u010det pou\u017eit\u00fd p\u0159i n\u00e1kupu<\/div><\/div>
<\/i><\/span>

Bitcoin<\/h3>\n<\/div><\/div><\/div>
P\u0159evod bitcoin\u016f zp\u011bt do va\u0161\u00ed pen\u011b\u017eenky pou\u017eit\u00e9 pro transakci v aktu\u00e1ln\u00edm sm\u011bnn\u00e9m kurzu pro fiat \u010d\u00e1stku objedn\u00e1vky<\/div><\/div><\/div><\/div>
Po uplatn\u011bn\u00ed pr\u00e1va na vr\u00e1cen\u00ed pen\u011bz v\u00e1m budou v\u0161echny platby (v\u010detn\u011b po\u0161tovn\u00e9ho) vr\u00e1ceny b\u011bhem n\u00e1sleduj\u00edc\u00edch 14 dn\u016f. Pokud jste svou objedn\u00e1vku reklamovali bez p\u0159edchoz\u00edho upozorn\u011bn\u00ed, nem\u00e1te n\u00e1rok na \u00fahradu v\u0161ech n\u00e1klad\u016f na dopravu.<\/div><\/div><\/div><\/div><\/svg><\/span><\/div>

V\u00fdjimky<\/h2>\n<\/div><\/div><\/div>
Z pr\u00e1va na vr\u00e1cen\u00ed zbo\u017e\u00ed jsou vy\u0148aty n\u00e1sleduj\u00edc\u00ed v\u00fdrobky<\/div>

V\u00fdrobky, jejich\u017e p\u016fvodn\u00ed obal byl jak\u00fdmkoli zp\u016fsobem po\u0161kozen.<\/p>\n

V\u00fdrobky, u nich\u017e uplynula lh\u016fta pro vr\u00e1cen\u00ed<\/p><\/div>

\u017d\u00e1dost o vr\u00e1cen\u00ed pen\u011bz<\/h2>\n<\/div><\/div><\/div>
Chcete-li produkt(y) vr\u00e1tit, mus\u00edte informovat na\u0161e z\u00e1kaznick\u00e9 centrum prost\u0159ednictv\u00edm kontaktn\u00edho formul\u00e1\u0159e.<\/div>
Spojte se s n\u00e1mi<\/a><\/div><\/div><\/div><\/svg><\/span><\/div>

Reklama\u010dn\u00ed \u0158\u00e1d<\/h2>\n<\/div><\/div><\/div>

Prod\u00e1vaj\u00edc\u00ed:<\/strong><\/p>\n

SHOP TRADING, s.r.o., I\u010c: 14380846<\/p>\n

Zl\u00edn - Louky,PS\u010c: 76302<\/p>\n

spole\u010dnost zapsan\u00e1 v obchodn\u00edm rejst\u0159\u00edku veden\u00e9m \u00da\u0159adem pro zastupov\u00e1n\u00ed st\u00e1tu ve v\u011bcech majetkov\u00fdch v Praze, odd\u00edl C, vlo\u017eka \u010d. 168462<\/p>\n

Kontakt:<\/strong><\/p>\n

Tel: +420 777 065 628<\/p><\/div>

\u010cl\u00e1nek 1<\/strong>
\n\u00davodn\u00ed ustanoven\u00ed
\nPr\u00e1va kupuj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed (d\u00e1le jen \"reklamace\") mus\u00ed b\u00fdt v\u017edy uplatn\u011bna v souladu s t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem. V\u011bci neupraven\u00e9 t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem se \u0159\u00edd\u00ed pr\u00e1vn\u00edm \u0159\u00e1dem \u010cesk\u00e9 republiky, zejm\u00e9na z\u00e1konem \u010d. 89\/2012 Sb. ob\u010dansk\u00fd z\u00e1kon\u00edk, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch p\u0159edpis\u016f, a z\u00e1konem \u010d. 634\/1992 Sb. o ochran\u011b spot\u0159ebitele, ve zn\u011bn\u00ed pozd\u011bj\u0161\u00edch p\u0159edpis\u016f.<\/p>\n

Tato informace plat\u00ed v\u00fdhradn\u011b pro osoby, kter\u00e9 uzav\u00edraj\u00ed kupn\u00ed smlouvu s prod\u00e1vaj\u00edc\u00edm v postaven\u00ed spot\u0159ebitele ve smyslu \u00a7 419 ob\u010dansk\u00e9ho z\u00e1kon\u00edku, tj. jako osoba (fyzick\u00e1 osoba) jednaj\u00edc\u00ed mimo r\u00e1mec sv\u00e9 podnikatelsk\u00e9 \u010dinnosti nebo mimo r\u00e1mec samostatn\u00e9ho v\u00fdkonu sv\u00e9ho povol\u00e1n\u00ed.<\/p>\n

Pr\u00e1vo z vadn\u00e9ho pln\u011bn\u00ed kupuj\u00edc\u00edmu nen\u00e1le\u017e\u00ed, pokud vadu zp\u016fsobil kupuj\u00edc\u00ed a nejedn\u00e1 se o opot\u0159eben\u00ed v\u011bci zp\u016fsoben\u00e9 jej\u00edm obvykl\u00fdm u\u017e\u00edv\u00e1n\u00edm nebo v p\u0159\u00edpad\u011b pou\u017eit\u00e9 v\u011bci o opot\u0159eben\u00ed odpov\u00eddaj\u00edc\u00ed m\u00ed\u0159e jej\u00edho p\u0159edchoz\u00edho u\u017e\u00edv\u00e1n\u00ed.<\/p>\n

\u010cl\u00e1nek 2<\/strong>
\nUplatn\u011bn\u00ed n\u00e1roku
\nKupuj\u00edc\u00ed m\u00e1 pr\u00e1vo uplatnit reklamaci u prod\u00e1vaj\u00edc\u00edho v kter\u00e9koli jeho provozovn\u011b uveden\u00e9 v\u00fd\u0161e, kde je p\u0159ijet\u00ed reklamace mo\u017en\u00e9 s ohledem na sortiment prod\u00e1van\u00e9ho zbo\u017e\u00ed. Nen\u00ed-li dohodnuto jinak a kupuj\u00edc\u00ed za\u0161le reklamovan\u00e9 zbo\u017e\u00ed po\u0161tou, mus\u00ed tak u\u010dinit na adresu Nuka Trade s.r.o., Chaloupky 29, Zl\u00edn - Louky,PS\u010c: 76302 <\/p>\n

St\u00ed\u017enost je mo\u017en\u00e9 podat tak\u00e9 online, a to vypln\u011bn\u00edm formul\u00e1\u0159e st\u00ed\u017enosti na webov\u00fdch str\u00e1nk\u00e1ch v sekci kontakt a v\u00fdb\u011brem mo\u017enosti vr\u00e1cen\u00ed pen\u011bz ve formul\u00e1\u0159i<\/a>.<\/p>\n

Prod\u00e1vaj\u00edc\u00ed zajist\u00ed p\u0159\u00edtomnost zam\u011bstnance opr\u00e1vn\u011bn\u00e9ho p\u0159ij\u00edmat st\u00ed\u017enosti po celou provozn\u00ed dobu.<\/p>\n

Reklamaci lze rovn\u011b\u017e podat u osoby ur\u010den\u00e9 v potvrzen\u00ed vydan\u00e9m prod\u00e1vaj\u00edc\u00edm kupuj\u00edc\u00edmu, na \u00fa\u010dtence nebo v z\u00e1ru\u010dn\u00edm listu, pokud se ur\u010den\u00e1 osoba nach\u00e1z\u00ed v s\u00eddle prod\u00e1vaj\u00edc\u00edho nebo v m\u00edst\u011b, kter\u00e9 je kupuj\u00edc\u00edmu bli\u017e\u0161\u00ed.<\/p>\n

Kupuj\u00edc\u00ed je povinen prok\u00e1zat, \u017ee je opr\u00e1vn\u011bn uplatnit reklamaci, zejm\u00e9na prok\u00e1zat datum n\u00e1kupu, a to bu\u010f p\u0159edlo\u017een\u00edm dokladu o koupi, potvrzen\u00edm o z\u00e1vazc\u00edch prod\u00e1vaj\u00edc\u00edho z vadn\u00e9ho pln\u011bn\u00ed ze z\u00e1ru\u010dn\u00edho listu, nebo jin\u00fdm v\u011brohodn\u00fdm zp\u016fsobem.<\/p>\n

Pokud by uplatn\u011bn\u00ed pr\u00e1va z vad mohlo spot\u0159ebiteli zp\u016fsobit zna\u010dn\u00e9 obt\u00ed\u017ee, zejm\u00e9na proto, \u017ee nen\u00ed mo\u017en\u00e9 v\u011bc dopravit na m\u00edsto reklamace obvykl\u00fdm zp\u016fsobem, posoud\u00ed prod\u00e1vaj\u00edc\u00ed vadu po dohod\u011b s kupuj\u00edc\u00edm bu\u010f na m\u00edst\u011b, nebo jin\u00fdm zp\u016fsobem. V takov\u00e9m p\u0159\u00edpad\u011b je kupuj\u00edc\u00ed povinen poskytnout prod\u00e1vaj\u00edc\u00edmu pot\u0159ebnou sou\u010dinnost. <\/p>\n

Prod\u00e1vaj\u00edc\u00ed je povinen p\u0159i uplatn\u011bn\u00ed reklamace vydat kupuj\u00edc\u00edmu p\u00edsemn\u00e9 potvrzen\u00ed, ve kter\u00e9m uvede, kdy kupuj\u00edc\u00ed reklamaci uplatnil, co je obsahem reklamace a jak\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace spot\u0159ebitel po\u017eaduje a kontaktn\u00ed \u00fadaje kupuj\u00edc\u00edho za \u00fa\u010delem poskytnut\u00ed informac\u00ed o vy\u0159\u00edzen\u00ed reklamace.<\/p>\n

\u010cl\u00e1nek 3<\/strong>
\nLh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v
\nKupuj\u00edc\u00ed m\u016f\u017ee reklamovat vadu, kter\u00e1 se na zbo\u017e\u00ed projev\u00ed v pr\u016fb\u011bhu dvou let ode dne p\u0159evzet\u00ed zbo\u017e\u00ed. V p\u0159\u00edpad\u011b pou\u017eit\u00e9ho zbo\u017e\u00ed m\u016f\u017ee b\u00fdt lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed zkr\u00e1cena na jeden rok. Prod\u00e1vaj\u00edc\u00ed takov\u00e9 zkr\u00e1cen\u00ed lh\u016fty uvede v potvrzen\u00ed o povinnosti z vadn\u00e9ho pln\u011bn\u00ed nebo na prodejn\u00edm dokladu nebo v kupn\u00ed smlouv\u011b. <\/p>\n

Kupuj\u00edc\u00ed uplatn\u00ed pr\u00e1va z vadn\u00e9ho pln\u011bn\u00ed bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co zjist\u00ed, \u017ee zbo\u017e\u00ed m\u00e1 vady Prod\u00e1vaj\u00edc\u00ed neodpov\u00edd\u00e1 za zv\u011bt\u0161en\u00ed rozsahu \u0161kody, pokud kupuj\u00edc\u00ed zbo\u017e\u00ed u\u017e\u00edv\u00e1, a\u010dkoliv o vad\u011b v\u00ed. Uplatn\u00ed-li kupuj\u00edc\u00ed vadu u prod\u00e1vaj\u00edc\u00edho opr\u00e1vn\u011bn\u011b, lh\u016fta pro uplatn\u011bn\u00ed pr\u00e1v z vadn\u00e9ho pln\u011bn\u00ed neb\u011b\u017e\u00ed po dobu, po kterou je zbo\u017e\u00ed v oprav\u011b a kupuj\u00edc\u00ed jej nem\u016f\u017ee u\u017e\u00edvat. <\/p>\n

Lh\u016ftu pro uplatn\u011bn\u00ed pr\u00e1v z vady nelze pova\u017eovat za lh\u016ftu ur\u010duj\u00edc\u00ed \u017eivotnost zbo\u017e\u00ed, kter\u00e1 se li\u0161\u00ed s ohledem na vlastnosti v\u00fdrobku, jeho \u00fadr\u017ebu a spr\u00e1vnost a intenzitu pou\u017e\u00edv\u00e1n\u00ed nebo dohodu mezi kupuj\u00edc\u00edm a prod\u00e1vaj\u00edc\u00edm.<\/p>\n

\u010cl\u00e1nek 4<\/strong>
\nVy\u0159izov\u00e1n\u00ed reklamac\u00ed
\nReklamace v\u010detn\u011b odstran\u011bn\u00ed vady mus\u00ed b\u00fdt vy\u0159\u00edzena a spot\u0159ebitel o tom mus\u00ed b\u00fdt informov\u00e1n do 30 dn\u016f ode dne uplatn\u011bn\u00ed reklamace, pokud se prod\u00e1vaj\u00edc\u00ed a spot\u0159ebitel nedohodnou na del\u0161\u00ed lh\u016ft\u011b. Je-li p\u0159edm\u011btem z\u00e1vazku poskytnut\u00ed digit\u00e1ln\u00edho obsahu, v\u010detn\u011b digit\u00e1ln\u00edho obsahu dodan\u00e9ho na hmotn\u00e9m nosi\u010di, nebo slu\u017eby digit\u00e1ln\u00edho obsahu, mus\u00ed b\u00fdt reklamace vy\u0159\u00edzena v p\u0159im\u011b\u0159en\u00e9 lh\u016ft\u011b s p\u0159ihl\u00e9dnut\u00edm k povaze digit\u00e1ln\u00edho obsahu nebo slu\u017eby digit\u00e1ln\u00edho obsahu a k \u00fa\u010delu, pro kter\u00fd ji spot\u0159ebitel po\u017eadoval. <\/p>\n

Po uplynut\u00ed lh\u016fty uveden\u00e9 v p\u0159edchoz\u00edm odstavci m\u016f\u017ee spot\u0159ebitel od smlouvy odstoupit nebo po\u017eadovat p\u0159im\u011b\u0159enou slevu.<\/p>\n

Prod\u00e1vaj\u00edc\u00ed vyd\u00e1 spot\u0159ebiteli potvrzen\u00ed o datu a zp\u016fsobu vy\u0159\u00edzen\u00ed reklamace, v\u010detn\u011b potvrzen\u00ed o proveden\u00ed opravy a dob\u011b jej\u00edho trv\u00e1n\u00ed, nebo p\u00edsemn\u00e9 od\u016fvodn\u011bn\u00ed zam\u00edtnut\u00ed reklamace. Tato povinnost se vztahuje i na jin\u00e9 osoby ur\u010den\u00e9 k proveden\u00ed opravy. <\/p>\n

Kupuj\u00edc\u00ed nen\u00ed opr\u00e1vn\u011bn m\u011bnit jednou zvolen\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed reklamace bez souhlasu prod\u00e1vaj\u00edc\u00edho, s v\u00fdjimkou situac\u00ed, kdy zvolen\u00fd zp\u016fsob vy\u0159\u00edzen\u00ed nelze prov\u00e9st v\u016fbec nebo v\u010das.<\/p>\n

Kupuj\u00edc\u00ed je povinen p\u0159evz\u00edt reklamovan\u00e9 zbo\u017e\u00ed do 30 dn\u016f ode dne, kdy mu prod\u00e1vaj\u00edc\u00ed ozn\u00e1mil mo\u017enost p\u0159evzet\u00ed zbo\u017e\u00ed. Po uplynut\u00ed t\u00e9to doby je prod\u00e1vaj\u00edc\u00ed opr\u00e1vn\u011bn \u00fa\u010dtovat p\u0159im\u011b\u0159en\u00fd poplatek za uskladn\u011bn\u00ed. Pokud se strany na jeho v\u00fd\u0161i nedohodnou, plat\u00ed obvykl\u00e1 v\u00fd\u0161e. <\/p>\n

Reklamace kupuj\u00edc\u00edho se zam\u00edt\u00e1, pokud uplat\u0148uje vadu, kter\u00e1 byla reklamov\u00e1na ji\u017e v minulosti a pro kterou byla poskytnuta p\u0159im\u011b\u0159en\u00e1 sleva z kupn\u00ed ceny.<\/p>\n

\u010cl\u00e1nek 5<\/strong>
\nKvalita p\u0159i p\u0159ijet\u00ed
\nProd\u00e1vaj\u00edc\u00ed prohla\u0161uje, \u017ee dod\u00e1v\u00e1 zbo\u017e\u00ed kupuj\u00edc\u00edmu v souladu s 2161 ob\u010dansk\u00e9ho z\u00e1kon\u00edku, tj.:
\nzbo\u017e\u00ed odpov\u00edd\u00e1 dohodnut\u00e9mu popisu, typu a mno\u017estv\u00ed, jako\u017e i kvalit\u011b, funk\u010dnosti, kompatibilit\u011b, interoperabilit\u011b a dal\u0161\u00edm dohodnut\u00fdm vlastnostem,
\nzbo\u017e\u00ed je vhodn\u00e9 pro \u00fa\u010del, pro kter\u00fd je kupuj\u00edc\u00ed po\u017eaduje a s n\u00edm\u017e prod\u00e1vaj\u00edc\u00ed souhlasil,<\/p>\n

zbo\u017e\u00ed je dod\u00e1no s dohodnut\u00fdm p\u0159\u00edslu\u0161enstv\u00edm a n\u00e1vodem k pou\u017eit\u00ed, v\u010detn\u011b n\u00e1vodu k mont\u00e1\u017ei nebo instalaci.<\/p>\n

Prod\u00e1vaj\u00edc\u00ed odpov\u00edd\u00e1 kupuj\u00edc\u00edmu za to, \u017ee krom\u011b sjednan\u00fdch vlastnost\u00ed:
\nzbo\u017e\u00ed je vhodn\u00e9 k \u00fa\u010delu, ke kter\u00e9mu se v\u011bc tohoto druhu obvykle pou\u017e\u00edv\u00e1, s ohledem na pr\u00e1va t\u0159et\u00edch osob, pr\u00e1vn\u00ed p\u0159edpisy, technick\u00e9 normy nebo kodexy pr\u016fmyslov\u00e9 praxe, pokud technick\u00e9 normy neexistuj\u00ed,<\/p>\n

zbo\u017e\u00ed odpov\u00edd\u00e1 sv\u00fdm mno\u017estv\u00edm, kvalitou a dal\u0161\u00edmi vlastnostmi, v\u010detn\u011b trvanlivosti, funk\u010dnosti, kompatibility a bezpe\u010dnosti, obvykl\u00fdm vlastnostem zbo\u017e\u00ed stejn\u00e9ho druhu, kter\u00e9 m\u016f\u017ee kupuj\u00edc\u00ed rozumn\u011b o\u010dek\u00e1vat, a to i s ohledem na ve\u0159ejn\u00e1 prohl\u00e1\u0161en\u00ed prod\u00e1vaj\u00edc\u00edho nebo jin\u00e9 osoby ve stejn\u00e9m smluvn\u00edm \u0159et\u011bzci, zejm\u00e9na na z\u00e1klad\u011b reklamy nebo ozna\u010den\u00ed,<\/p>\n

zbo\u017e\u00ed je dod\u00e1v\u00e1no s p\u0159\u00edslu\u0161enstv\u00edm, v\u010detn\u011b obalu, n\u00e1vodu k mont\u00e1\u017ei a dal\u0161\u00edch pokyn\u016f k pou\u017eit\u00ed, kter\u00e9 m\u016f\u017ee kupuj\u00edc\u00ed rozumn\u011b o\u010dek\u00e1vat,<\/p>\n

zbo\u017e\u00ed odpov\u00edd\u00e1 svou kvalitou nebo proveden\u00edm dohodnut\u00e9mu vzorku nebo p\u0159edloze, kter\u00e9 prod\u00e1vaj\u00edc\u00ed poskytl kupuj\u00edc\u00edmu p\u0159ed uzav\u0159en\u00edm smlouvy.<\/p>\n

Prod\u00e1vaj\u00edc\u00ed rovn\u011b\u017e odpov\u00edd\u00e1 kupuj\u00edc\u00edmu za vady zp\u016fsoben\u00e9 nespr\u00e1vnou mont\u00e1\u017e\u00ed nebo instalac\u00ed provedenou prod\u00e1vaj\u00edc\u00edm nebo na jeho odpov\u011bdnost v souladu se smlouvou. To plat\u00ed i v p\u0159\u00edpad\u011b, \u017ee mont\u00e1\u017e nebo instalaci provedl kupuj\u00edc\u00ed a vada je zp\u016fsobena nedostatkem v n\u00e1vodu poskytnut\u00e9m prod\u00e1vaj\u00edc\u00edm nebo poskytovatelem digit\u00e1ln\u00edho obsahu nebo slu\u017eby digit\u00e1ln\u00edho obsahu, pokud m\u00e1 v\u011bc digit\u00e1ln\u00ed vlastnosti.
\nV p\u0159\u00edpad\u011b, \u017ee zbo\u017e\u00ed p\u0159i p\u0159evzet\u00ed kupuj\u00edc\u00edm nespl\u0148uje v\u00fd\u0161e uveden\u00e9 po\u017eadavky, tj. m\u00e1 vadu, m\u016f\u017ee kupuj\u00edc\u00ed po\u017eadovat jeho odstran\u011bn\u00ed. Kupuj\u00edc\u00ed m\u016f\u017ee podle sv\u00e9 volby po\u017eadovat dod\u00e1n\u00ed nov\u00e9 v\u011bci bez vady nebo opravu v\u011bci, pokud zvolen\u00fd zp\u016fsob odstran\u011bn\u00ed vady nen\u00ed nemo\u017en\u00fd nebo ne\u00fam\u011brn\u011b n\u00e1kladn\u00fd ve srovn\u00e1n\u00ed s jin\u00fdm zp\u016fsobem. To se posuzuje zejm\u00e9na s ohledem na z\u00e1va\u017enost vady, hodnotu, kterou by v\u011bc m\u011bla bez vady, a na to, zda lze vadu odstranit druh\u00fdm zp\u016fsobem bez podstatn\u00fdch obt\u00ed\u017e\u00ed pro kupuj\u00edc\u00edho.
\nKupuj\u00edc\u00ed m\u016f\u017ee po\u017eadovat p\u0159im\u011b\u0159enou slevu nebo odstoupit od smlouvy, pokud:
\nprod\u00e1vaj\u00edc\u00ed odm\u00edtl vadu odstranit nebo ji neodstranil v souladu se z\u00e1konem,<\/p>\n

z\u00e1vada se objevuje opakovan\u011b,<\/p>\n

vada je podstatn\u00fdm poru\u0161en\u00edm smlouvy,<\/p>\n

nebo je z prohl\u00e1\u0161en\u00ed prod\u00e1vaj\u00edc\u00edho nebo z okolnost\u00ed z\u0159ejm\u00e9, \u017ee vada nebude odstran\u011bna v p\u0159im\u011b\u0159en\u00e9 dob\u011b nebo bez podstatn\u00fdch obt\u00ed\u017e\u00ed pro kupuj\u00edc\u00edho.<\/p>\n

Odstoup\u00ed-li kupuj\u00edc\u00ed od smlouvy, vr\u00e1t\u00ed mu prod\u00e1vaj\u00edc\u00ed kupn\u00ed cenu bez zbyte\u010dn\u00e9ho odkladu pot\u00e9, co v\u011bc obdr\u017e\u00ed nebo pot\u00e9, co mu kupuj\u00edc\u00ed prok\u00e1\u017ee, \u017ee v\u011bc odeslal.
\nProjev\u00ed-li se vada v pr\u016fb\u011bhu jednoho roku od p\u0159evzet\u00ed, m\u00e1 se za to, \u017ee v\u011bc byla vadn\u00e1 ji\u017e p\u0159i p\u0159evzet\u00ed, pokud to nevylu\u010duje povaha v\u011bci nebo vady. Tato lh\u016fta neb\u011b\u017e\u00ed po dobu, po kterou kupuj\u00edc\u00ed nem\u016f\u017ee zbo\u017e\u00ed u\u017e\u00edvat, pokud vadu opr\u00e1vn\u011bn\u011b reklamoval. <\/p>\n

\u010cl\u00e1nek 6<\/strong>
\nZ\u00e1ruka kvality
\nPokud prod\u00e1vaj\u00edc\u00ed poskytl z\u00e1ruku za jakost nad r\u00e1mec sv\u00fdch z\u00e1konn\u00fdch povinnost\u00ed, \u0159\u00edd\u00ed se jej\u00ed uplatn\u011bn\u00ed t\u00edmto reklama\u010dn\u00edm \u0159\u00e1dem, pokud potvrzen\u00ed o povinnostech prod\u00e1vaj\u00edc\u00edho vypl\u00fdvaj\u00edc\u00edch z vadn\u00e9ho pln\u011bn\u00ed, z\u00e1ru\u010dn\u00ed list nebo smlouva nestanov\u00ed jinak.<\/p>\n

\u010cl\u00e1nek 7<\/strong>
\nN\u00e1klady na reklamace a \u0159e\u0161en\u00ed spor\u016f
\nPokud je reklamace shled\u00e1na opr\u00e1vn\u011bnou, m\u00e1 kupuj\u00edc\u00ed n\u00e1rok na n\u00e1hradu n\u00e1klad\u016f, kter\u00e9 \u00fa\u010deln\u011b vynalo\u017eil p\u0159i uplatn\u011bn\u00ed sv\u00e9ho pr\u00e1va.
\nPokud prod\u00e1vaj\u00edc\u00ed reklamaci zam\u00edtne jako neopr\u00e1vn\u011bnou, m\u016f\u017ee se kupuj\u00edc\u00ed nebo ob\u011b strany po dohod\u011b s prod\u00e1vaj\u00edc\u00edm obr\u00e1tit na soudn\u00edho znalce v oboru a po\u017e\u00e1dat o nez\u00e1visl\u00e9 odborn\u00e9 posouzen\u00ed.
\nKupuj\u00edc\u00ed, kter\u00fd je spot\u0159ebitelem, m\u00e1 pr\u00e1vo na mimosoudn\u00ed \u0159e\u0161en\u00ed sporu ze spot\u0159ebitelsk\u00e9 smlouvy, pokud k pln\u011bn\u00ed doch\u00e1z\u00ed na \u00fazem\u00ed \u010cesk\u00e9 republiky; v ostatn\u00edch p\u0159\u00edpadech pouze tehdy, pokud pln\u011bn\u00ed souvis\u00ed s podnikatelskou \u010dinnost\u00ed provozovanou na \u00fazem\u00ed \u010cesk\u00e9 republiky. Subjektem opr\u00e1vn\u011bn\u00fdm k mimosoudn\u00edmu \u0159e\u0161en\u00ed spor\u016f je \u010cesk\u00e1 obchodn\u00ed inspekce, se s\u00eddlem \u0160t\u011bp\u00e1nsk\u00e1 567\/15, 120 00 Praha 2, I\u010c: 000 20 869, internetov\u00e1 adresa: https:\/\/adr.coi.cz\/cs. K \u0159e\u0161en\u00ed spor\u016f mezi prod\u00e1vaj\u00edc\u00edm a kupuj\u00edc\u00edm z kupn\u00ed smlouvy lze vyu\u017e\u00edt platformu pro \u0159e\u0161en\u00ed spor\u016f on-line um\u00edst\u011bnou na adrese http:\/\/ec.europa.eu\/consumers\/odr. Dal\u0161\u00ed informace jsou k dispozici na internetov\u00fdch str\u00e1nk\u00e1ch coi.cz.
\nMimosoudn\u00ed \u0159e\u0161en\u00ed spor\u016f podle bodu 3 se zahajuje v\u00fdhradn\u011b na \u017e\u00e1dost spot\u0159ebitele. N\u00e1vrh lze podat nejpozd\u011bji do 1 roku ode dne, kdy spot\u0159ebitel uplatnil sv\u00e9 pr\u00e1vo, kter\u00e9 je p\u0159edm\u011btem sporu, u prod\u00e1vaj\u00edc\u00edho poprv\u00e9. <\/p>\n

Tento postup pro pod\u00e1v\u00e1n\u00ed reklamac\u00ed je \u00fa\u010dinn\u00fd od 6. ledna 2023.<\/strong><\/p><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"

Z\u00e1sady vracen\u00ed pen\u011bz M\u00e1te pr\u00e1vo vr\u00e1tit objedn\u00e1vku (nebo jej\u00ed \u010d\u00e1st) do 14 dn\u016f od jej\u00edho obdr\u017een\u00ed bez ud\u00e1n\u00ed d\u016fvodu, pokud je st\u00e1le v p\u016fvodn\u00edm obalu (plat\u00ed dal\u0161\u00ed v\u00fdjimky). Lh\u016fta pro vr\u00e1cen\u00ed uplyne 14 dn\u00ed od data, kdy jste produkt obdr\u017eeli (nebo od ur\u010den\u00e9 t\u0159et\u00ed strany jin\u00e9 ne\u017e dopravce). Pokud jste si v r\u00e1mci jedn\u00e9 objedn\u00e1vky objednali v\u00edce produkt\u016f s r\u016fzn\u00fdmi … <\/p>\n

Read More<\/a><\/div>\n","protected":false},"author":1,"featured_media":7423,"parent":15821,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"template-blank-1.php","meta":{"footnotes":""},"class_list":["post-19147","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nZ\u00e1sady vracen\u00ed pen\u011bz - Nuka Seeds Bank<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nukaseeds.cz\/en\/info\/zasady-vraceni-penez\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Z\u00e1sady vracen\u00ed pen\u011bz - Nuka Seeds Bank\" \/>\n<meta property=\"og:description\" content=\"Z\u00e1sady vracen\u00ed pen\u011bz M\u00e1te pr\u00e1vo vr\u00e1tit objedn\u00e1vku (nebo jej\u00ed \u010d\u00e1st) do 14 dn\u016f od jej\u00edho obdr\u017een\u00ed bez ud\u00e1n\u00ed d\u016fvodu, pokud je st\u00e1le v p\u016fvodn\u00edm obalu (plat\u00ed dal\u0161\u00ed v\u00fdjimky). Lh\u016fta pro vr\u00e1cen\u00ed uplyne 14 dn\u00ed od data, kdy jste produkt obdr\u017eeli (nebo od ur\u010den\u00e9 t\u0159et\u00ed strany jin\u00e9 ne\u017e dopravce). Pokud jste si v r\u00e1mci jedn\u00e9 objedn\u00e1vky objednali v\u00edce produkt\u016f s r\u016fzn\u00fdmi ... 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Lh\u016fta pro vr\u00e1cen\u00ed uplyne 14 dn\u00ed od data, kdy jste produkt obdr\u017eeli (nebo od ur\u010den\u00e9 t\u0159et\u00ed strany jin\u00e9 ne\u017e dopravce). Pokud jste si v r\u00e1mci jedn\u00e9 objedn\u00e1vky objednali v\u00edce produkt\u016f s r\u016fzn\u00fdmi ... 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